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Beyond Managed Services

Intellinet’s Microsoft-centric managed solutions help to maximize IT investments by providing proactive and predictable problem resolution. Our team supplements your staff with enhanced knowledge and skills and enables them to focus on strategic business outcomes.

Managed Solutions

Capabilities

Proactive Services

  • Health Checks/Risk Assessments
  • Microsoft Enterprise Advice
  • Implementation Planning Reviews
  • Hardware & Software Licensing Tracking
  • Monthly Communications & Periodic Training

Reactive Support

  • 24x7 Resolution Support for Critical Issues
  • Escalation of Support from T1 to T3 including Intellinet Experts & Microsoft Engineers
  • Severity Based Response Times