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A Modern Voice Solution
Can Be Closer Than You Think

Shifting from a traditional PBX system to a cloud voice solution can simplify your infrastructure, lower your overall communications costs, and provide your employees with the tools they need to easily connect and collaborate. 

Creative & Thoughtful Business Solutions Leveraging the Skype Operations Framework

With over 20 years of experience in delivering Unified Communications solutions to organizations of all sizes, industries, and geographic footprints, Intellinet’s team provides a stair-stepped approach for exploring and implementing a cloud voice solution.  Our experts leverage the trusted Skype Operations Framework (SOF) and provide creative and thoughtful business solutions that help you move to Office 365 without disrupting day-to-day operations. 

SOF is a comprehensive guide and toolset for implementing and managing a reliable, cost-effective communications service based on Skype for Business. It covers the entire customer lifecycle, including planning, delivery, adoption, operations and migrations. It is a multi-faceted approach to the successful deployment of and migration to Skype for Business Online, incorporating four key elements that have customer success firmly at the center.

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Intellinet's Stair-Stepped Offers

Explore

<b>Assess Your Readiness & Build a Business Case</b><br>
In this initial phase, Intellinet experts work with your business and technical stakeholders to identify business goals, evaluate your technical environment, and develop an approach to meet your business objectives.

Assess Your Readiness & Build a Business Case
In this initial phase, Intellinet experts work with your business and technical stakeholders to identify business goals, evaluate your technical environment, and develop an approach to meet your business objectives.

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Explore Activities Include:

  • Interview business and technical stakeholders to determine business goals and objectives
  • Conduct workshop and collaborative sessions to define the capabilities of Microsoft  Cloud voice offerings through Skype for Business
  • Review network environment and options to connect to Office 365 through Azure Express Route
  • Review current conferencing and collaboration strategy and provide high-level cost evaluations 
  • Provide guidance around best practices for hybrid deployments to leverage the Microsoft Office 365 workloads as it relates to Skype for Business that align with the organizational goals 
  • Define high level migration plan for utilizing features of Microsoft PSTN where beneficial to the organization from an operational and business perspective
  • Assemble high level enablement plan and budget for migration/activation of new features
  • Discuss impact to end users and describe conceptual planning to drive adoption of new work-loads to be enabled

You will walk away from this engagement with a solution strategy, high-level timeline and enablement plan, as well as projected business benefits and anticipated ROI.

Evaluate

<b>Evaluate a Functional Proof of Concept in Your Own Environment</b><br>
With your strategy in place and objectives in mind, the Intellinet team will design a deployment plan and functional proof of concept to evaluate a cloud voice solution in your day-to-day operations.

Evaluate a Functional Proof of Concept in Your Own Environment
With your strategy in place and objectives in mind, the Intellinet team will design a deployment plan and functional proof of concept to evaluate a cloud voice solution in your day-to-day operations.

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Evaluate Activities Include:

  • Conduct a deeper assessment of existing network specific to cloud voice modalities
  • Further analysis of operational needs of the business as it relates to specific features of the solution (Interview select business units to define features, functions, and operational requirements to suit the needs of the end users) 
  • Enable cloud enterprise voice across a subset of users in the organization 
  • Develop a communications plan that can be used as a foundation for roll-out awareness and adoption
  • Solicit feedback from pilot users then evaluate and interpret user feedback for next steps and business justification
  • Intellinet will provide up to 10 audio devices provided from select vendors for hands-on evaluation

You will walk away from this engagement with a fully functional Skype for Business Cloud Enterprise Voice Proof of Concept, a baseline communications and training plan, as well as an updated strategy, roadmap, and communication plan based on user feedback from the POC.  

Enable

<b>Deploy the Solution to Your Organization</b><br>
Once you are ready to make a deeper investment in a cloud voice solution, Intellinet will help to extend your Proof of Concept to a larger group or to your entire organization.

Deploy the Solution to Your Organization
Once you are ready to make a deeper investment in a cloud voice solution, Intellinet will help to extend your Proof of Concept to a larger group or to your entire organization.

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Enable Activities Include:

  • Interview key stakeholders in each of the major business segments to finalize all business and operational requirements
  • Enable a cloud enterprise voice solution corporate-wide
  • Customize, refine, and roll-out the communication strategy to prepare and enable end users 

You will walk away from this engagement with a fully customized cloud voice deployment to suit the needs of your organization including a customized and repeatable rollout communication plan, as well as a strategy and estimate for ongoing innovation and support through managed solutions.

Extend

<b>Extend the Desktop & Mobile Experience into Your Conference Rooms</b><br>
Take the desktop experience of Skype for Business and extend it into your conference rooms and meeting spaces.  The result is an immersive experience that connects employees across multiple geographies while keeping costs under control.

Extend the Desktop & Mobile Experience into Your Conference Rooms
Take the desktop experience of Skype for Business and extend it into your conference rooms and meeting spaces. The result is an immersive experience that connects employees across multiple geographies while keeping costs under control.

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Extend Activities Include:

  • Assess current conference room equipment
  • Determine assets to retain as well as appropriate strategy for integrating capabilities of Skype for Business 
  • Develop cost analysis and rolling sunset schedule

You will walk away from this engagement with business impact assessment and deployment plan, as well as the opportunity for a hands-on evaluation of select equipment.   

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